Create a Sales Order in SYSPRO

SYSPRO

We will cover creating a Sales Order in both Back Order and Release.

Back Order – When creating a backorder item, the item is an out-of-stock product expected to be delivered by a certain date once back in stock.

Release – When creating a release item, the item is in stock and ready to be picked and shipped.

In summary, the main difference between a Sales Order Back Order and a Sales Order Release is that the former represents an order placed by a customer that cannot be fulfilled immediately due to stock unavailability. At the same time, the latter refers to releasing the back-ordered items for fulfillment and processing once they become available.

Sales Order – Sales Orders record the sale or transfer of goods and services to internal and external customers. This document initiates the sale of goods or services to a customer.

Purchase Order – A buyer generates a purchase Order to request goods or services from a supplier or vendor. A Purchase Order is used to initiate and manage the procurement process. It communicates the buyer’s requirements to the supplier to pick and deliver his request.

Try it!

  • Open SYSPRO

  • From the SYSPRO Programs list, browse to Sales Orders / Sales Order Processing / Sales Order Entry

SYSPRO Program List
  • A pop-up might appear asking you whether you want to place a quantity on reserve (Release Sales Order) or place a quantity to ship (Back Order Sales Order). If your SYSPRO company is not setup for Reserve, then the pop-up will appear asking you whether you want to place a quantity on reserve (Release Sales Order) or place a quantity to ship (Backorder Sales Order). Select Place quantity on reserve. If the SYSPRO company is setup for Reserve, then you will not see this pop-up.

Pop-up
  • These options are dependent on a WMS setting. If the setting isn’t set correctly in WMS and you select Place quantity on reserve, you cannot reserve that quantity.

Place quantity on reserve

  • The Sales Order Entry screen will open.

  • Start by selecting your Customer from the Customer drop-down menu.

  • Next, you can add the Customer’s Purchase Order, as visible on the Customer’s Purchase Order.

  • Next, you must add a stock code to the new Sales Order you are busy creating.

  • Select Add Lines and select or add the stock code you want to add.

  • Update the Order Quantity for the Sales Order

  • Notice that the Reserve quantity will also populate with the order quantity as you have selected Place Quantity on reserve when opening the Sales Order Entry screen.

  • If you didn’t get the initial pop-up, then you must update the Reserve quantity field as well.

  • To add a non-stock item to a Purchase order:

    • Select the Non-stocked tab (next to the Stocked tab).

    • All required fields will load.

    • Add any detail for the Non-stocked code and Description.

    • Enter the Qty.

    • Select the Product Class

    • Enter the price

  • Select Save

  • A pop-up will appear, asking you to add the Line. Select OK.

  • Select End Order

 

  • You might have to select End Order a second time.

  • SYSPRO will then provide you with a Sales Order Number.

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