This screen allows a System Administrator to correct failed transactions by forcing a Pick Slip into a status <what status> where the picked products can be returned to shelves.
A failed transaction can occur when a Pick slip fail to invoice or it ends up in an incorrect status. This failure can be caused by various process issues of which incorrect settings configured during the going live of the system or a Sales Order that gets cancelled in SYSPRO during the checkout process. This will result in a failed transaction when selecting Post during the Checkout and Put Away HTML5 transactions.
The Pick Slip must then be forced into a status where the picked products can be returned to the shelves.
Generally all Pick Slip status updates will be managed by the software automatically, as a pick slip moves from one stage to the next.
Enter the Pick Slip number in the Pick Slip field or use the lookup icon to locate it.
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The Pick Slip number can be located on the Pick Slip Review screen under the PickingSlipNumber. Do not use the SourceNumber. |
Select the Query button to view the current Status of the Pick Slip
Select the New Status drop-down and select a new Status. <must this be a specific status>
Select the Update button to update the status of the Pick Slip
Review the Pick Slip Review screen to see whether the status has updated
Use the <what module> to remove the products from the pick slip and put it back on to the shelves. <will that pick slip be cancelled now>
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SPECIAL FEATURES
Only System Administrators must be allowed to use this screen. Ensure the permissions is setup correctly.
TECHNICAL
None
SYSPRO REQUIREMENTS & Business objects used
None
REFERENCE
PIK020
FUNCTIONALITY OVERVIEW
The Pick Slip Status update application is an admin function and should only be used to correct failed transactions. There are times where a pick slip fails to invoice and the pick slip ends in an incorrect status. The failure could be caused by many thing but the most likely is a setting that is incorrect during go live or we have a situation such as a Sales Order canceled in SYSPRO during the checkout process. The ultimate checkout post fails because the order has been cancelled and we now need to force the pick slip back into a status that we can work with to return picked product to the shelves.
Typically all Pick Slip status updates are managed in the software as the pick slip moves from one stage to the next.
STANDARD PROCESS
Enter the Picking Slip number
Select the new Status from the drop down list
Select Update to force the picking slip to a new state
SPECIAL FEATURES
This program should only be used by an administrator or super user to correct failures on the warehouse or factory floor
SYSPRO Requirements & Business objects used
None
DATASCOPE Table updates
tblPickSlip