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This screen allows a System Administrator to correct failed transactions by forcing a Pick Slip into a different status <what status> where the picked products can be returned to shelves.

A failed transaction can occur when a Pick slip fail to invoice or it ends up in an incorrect status. This failure can be caused by various process issues of which incorrect settings configured during the going live of the system or a Sales Order that gets cancelled in SYSPRO during the checkout process. This will result in a failed transaction when selecting Post during the Checkout and Put Away HTML5 transactions.

The Pick Slip must then be forced into a status where the picked products can be returned to the shelves.

Generally all Pick Slip status updates will be managed by the software automatically, as a pick slip moves from one stage to the next.

• Enter the Pick Slip number in the Pick Slip field or use the lookup icon to locate it.

• Select the Query button TAB to view load the current Status of the Pick Slip detail.

• Select the New Status drop-down and select a new Status.Any new Status . <must this be a specific status>can be selected, however, depending on the status the follow-on actions might differ.

• The Pick slip can be changed from any status to another status, but there are some exceptions.

  • If the Picking Slip is in status CANCELLED you can’t change its status to something else.

  • If you are changing your picking slip to status CANCELLED – it checks if stock has been picked already and will stop you

  • If you are changing your picking slip to status CANCELLED – and it’s current status is COMPLETE, INVOICED or D/NOTE it won’t let you because the Pick Slip has been finished already

  • If your Pick Slip is in Status PICKED or CHECKED it won’t let you go back to PRINTED or ASSIGNED as stock has been picked already

• Select the Update button to update the status of the Pick Slip

• Review the Pick Slip Review screen to see whether the status has updated

• Use the <what module> to remove the products from the pick slip and put it back on to the shelves. <will that pick slip be cancelled now>The follow-on action will differ depending on the updated status and processes specific to the warehouse.

• For example, if the status was set back to PICKED, an Operator would then be able to unpick the stock using the HTML5 Unpick screen.

SPECIAL FEATURES

• Only System Administrators must be allowed to use this screen. Ensure the permissions is setup correctly.

• A Pick slip can be changed from any status to another status, but there are some exceptions

TECHNICAL

• None

SYSPRO REQUIREMENTS & Business objects used

• None

REFERENCE

PIK020