Sales Order Unship (Order Packing & Checkout) [CHK083]

Owned by DATASCOPE WMS, created
Last updated: Sept 29, 2023
2 min read

Occasionally, when Sales orders are picked and get to the point of shipping the order in SYSPRO (at pick confirmation, checkout, or invoicing), errors may be encountered during the E.Net shipping process, causing the entire process to fail, rendering it impossible to reattempt shipping due to some order lines being partially shipped.

To resolve this, an administrator must manually access the SYSPRO order and unship the partially shipped lines, restoring the order to its pre-failure state. Once this is done, the DATASCOPE ship process can be triggered from the front end again.

 This screen allows users to enter a sales order and initiate an unshipping action to streamline this process. This screen identifies any line that is in the "shipped" status in the SYSPRO sales order and reverts it to "backorder," enabling the DATASCOPE WMS user to reprocess the shipping transaction within DATASCOPE WMS and, subsequently, invoke the SYSPRO business object to ship the selected products on the sales order lines. This automation is particularly beneficial for large orders with hundreds of lines, eliminating the need for manual unshipping.

This report must be cleaned daily.

  • Enter the Sales Order number that must be reversed.

  • Select the Refresh icon for the data grid to load.

  • Select the Unship button in the bottom right-hand corner.

SPECIAL FEATURES

TECHNICAL

  • None

SYSPRO REQUIREMENTS & Business objects used

  • None

REFERENCE

CHK083

(linked - Sales Order Unship (Shipping) [CHK083]