SYSPRO
To view existing RMAs that have already been created in SYSPRO.
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None
Try it!
Open SYSPRO
On the Program List, browse to Sales Orders / Return Merchandise / RMA Query
The RMA Query screen will open.
Locate the applicable RMA by entering the number in the RMA number field or use the lookup icon to search for the number.
Once selected, the RMA Query screen will populate with the applicable RMA detail.
The Status code is in an Open state.
The following RMA statuses exist in SYSPRO. 1. Open, X. Open RMA with cross-shipment, 2. Partially open RMA, 9. Complete RMA. The following RMA statuses is visible in the DATASCOPE WMS module. 1. Open, X. Open RMA with cross-shipment, 2. Partially open RMA
The Stock code for the specific RMA is visible in the Detail Lines data grid.