Several customer return options are available in DATASCOPE WMS. The following is the more common option used:
In the simple return mode, all credit notes are processed directly into SYSPRO using the SYSPRO RMA module to return the product to a selected returns warehouse and bin location. Once the credit has been processed, the DATASCOPE Advanced TrackID labeling module opens the credit note and prints a master TrackID. This barcoded label is given to the floor staff, and the required transactions are posted to move the stock back into inventory.